Managed Support

IT Problems Costing You Time and Money?

Pay-as-you-go IT support services are typically suited to small businesses and start-ups that are looking for a professional IT service, but are not heavy technology users and/or are working within budgetary constraints.

Many IT companies charge a set hourly price for reactive support, with additional charges for transport and travel time. However, Midland IT sell support tickets in blocks of hours, with the price determined by the number of hours that you purchase. The more hours you buy, the less they cost. (Unlike other support companies, our tickets do not have an expiry date!)

Managed IT Support, Midland IT becomes your IT department, supporting all the devices and PCs connected to your server. Our Managed IT service plans also typically offer phone and on-site support, antivirus, security, backup, and a host of other services. In short, Midland IT will monitor and maintain the health, speed, performance, and security of your computer network. You’ll pay a monthly fee based on the number of computers and devices that need support.

Choose The Perfect Plan Today!

Our packages offer different levels of IT Management for businesses.

Bronze/Silver/Gold rated packages

*Bronze does not include Telephone Support

*Silver package once 15 hours of support is exceeded in the month, will be charged via Break-Fix Support rate.

from

£30

PAY AS YOU GO

  • Managed Helpdesk
  • Break-Fix Support
  • 48 Hours Response
  • Email Support
  • No Contracts

from

£50*

per month

  • Managed Helpdesk
  • 15 Hours Support
  • 48 Hours Response
  • Telephone & Email Support

from

£100*

Per month

  • Managed Helpdesk
  • Unlimited Support
  • Same Day Response
  • Telephone & Email Support